Returns

You can return an unopened item within 30 days of buying it for a refund.

What can come back

• The item is unopened, in its original sealed packaging.
• It is within 30 days of the purchase date, or the holiday date above.
• You have the order number. It is in your confirmation email and under My orders.

We cannot take back an item that has been opened. If an opened item is faulty, it is covered by the manufacturer's warranty: see warranty.

How to return something

1. Email support@pacificmultisports.com with your order number.
2. Bring the item to our shop in Bellingham, or send it back to us. We will tell you where. Return shipping is yours to pay.
3. When we have the item, we refund the card you paid with. It can take a few business days to show on your statement.

The original shipping charge is not refunded unless the return is because of our mistake.

Race credit and returns

A purchase earns race credit. If you return the purchase, the credit it earned goes back too:

• Credit still on your account is removed.
• If you have already used some or all of it on a race registration, your registration stays as it is and the amount you used is taken off your refund.

For example: you buy a $300 watch and earn $15 of race credit (5%), then use the $15 on a race entry. If you return the watch unopened, you keep the race entry, and we refund what you paid for the watch, sales tax included, less that $15.

Questions

Write to support@pacificmultisports.com. Pacific Multisports, 1708 Carolina St C-12, Bellingham, WA 98229.